Envios y devoluciones
Shipping
Home delivery is FREE in Spain, excluding Islas Canarias, Islas Baleares, Ceuta y Melilla.
As soon as your order request arrives, you will receive your product within 1 week (depending on the available Stock of it). As soon as the order leaves our warehouses, you will receive an email indicating the tracking number and approximately the day of delivery.
* Delivery times may be affected during holiday periods and promotions.
* If you have any questions, write to hello@sofiauriach.com.
PORTS APPLICABLE TO SHIPPING:
Spain
| ZONE | COST |
|---|---|
| Spanish peninsula | Free |
| Andorra, Gibraltar and Portuga | 5,50€ |
| Balearics | 7,50€ |
| Canary Islands, Ceuta, Melilla | 12€ |
Europe
| ZONE | COST |
|---|---|
| ZONE 1 (Germany, Austria, Belgium, Denmark, France, Holland, Italy, Luxembourg, Poland, UK, Czech Republic and Switzerland) | 23€ |
| EU - ZONE 2 (Bulgaria, Slovenia, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Norway, Slovak Republic, Romania and Sweden) | 32€ |
America
| ZONE | COST |
|---|---|
| USA and CANADA | 41€ |
| SOUTH AMERICA (Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Dominican Republic and Uruguay) | 56€ |
Returns
In SOFÍA URIACH you have 7 natural days to return your order from the moment the package is received at the address indicated by the buyer. We only accept the return of items that have not been used or handled and that are kept in the same way they were delivered. Do not throw the box until you are sure that you are going to keep the product. The return will be paid by the customer.
Once we receive the product in our warehouse, we will send you an email confirming the correct reception of the product and we will proceed to refund the money. We will do it the same way you made the payment, and within a maximum period of 7 days.
Returns must be covered by the customer.
We suggest you use your local postal service or a courier service with tracking number to avoid any loss.
It is advisable that the items returned are well packaged in order to avoid problems during shipping.
We cannot assume responsibility for items damaged or lost in the return transit.
No refund will be issued before the package is received and checked in SOFÍA URIACH.
If you have any questions, write to: hello@sofiauriach.com
RETURN ADDRESS:
- SOFÍA URIACH
- C / Reina Victoria 4, primero. 08021 Barcelona
Changes
In SOFÍA URIACH you have 7 natural days to change your order from the moment the package is received at the address indicated by the buyer.
To make changes, write us a message before the expiration of said 7 calendar days to hello@sofiauriach.com with the order reference and the item you wish to change, indicating what other item you would like to purchase.